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Lead sales and marketing efforts for a senior living community, owning the full funnel from inquiries and tours through deposits and move-ins. Build referral relationships with healthcare and professional partners, manage CRM activity, improve conversion rates, organize sales events, and maintain occupancy at or above budgeted levels. The role requires a high-performing closer with strong emotional intelligence, hospitality orientation, and proven senior living or sales success.

Supports finance operations by managing resident billing, accounts receivable, collections, cash deposits, resident files, census data, and entrance fee refunds. Processes statements, maintains billing and census records, responds to resident inquiries, and assists with month-end activities, G/L reporting, regulatory processes, correspondence, and budgeting. Requires strong Excel, Microsoft Office, organizational, communication, customer service, and confidential financial information management skills.

Leads enterprise information security strategy, governance, risk management, compliance, privacy, third-party risk, vulnerability management, incident response, and security operations. Advises executives, oversees regulatory compliance including HIPAA and SOC, manages security programs and budgets, develops security culture, and leads information security teams across a complex, multi-site organization.

Directs marketing and sales operations for independent living residences, including occupancy development, annual marketing planning, advertising, referrals, events, lead generation, sales goals, budgeting, CRM data management, prospect follow-up, reporting, and supervision of sales and marketing staff. The role partners with senior leadership to execute strategies and meet business needs, including occasional evening, weekend, and holiday coverage.

Provides strategic, financial, administrative, and project support to Finance and Development leaders. Responsibilities include budget tracking, financial analysis, reporting, executive scheduling, meeting and travel coordination, vendor negotiations, presentations, calendar management, meeting minutes, and follow-up on action items. The role also serves as a liaison between leadership, corporate offices, external agencies, and employees while leading special projects involving data analysis, training, and strategic recommendations.

Develop and execute internal communications strategies supporting HR initiatives, employee engagement, company culture, and organizational priorities. Create and manage intranet content, newsletters, announcements, presentations, webinars, social media, and employee messaging. Administer the intranet, coordinate communication calendars, support events and awards, collaborate with leaders and vendors, and measure communication effectiveness using feedback and engagement data.

Provides front-desk support at a senior living community by welcoming residents and visitors, coordinating telephone communications, monitoring life safety alerts, managing mail and packages, assisting guests, performing clerical duties, and maintaining an organized reception area.

Coordinates HR compliance and onboarding activities for a senior living community. Responsibilities include completing pre-employment screenings, organizing new-hire orientations, maintaining employee training records and personnel files, preparing training certificates, and distributing 401(k) materials. The role requires Spanish bilingual communication and adherence to corporate and state requirements.

Manages onsite accounting, billing, accounts receivable, vendor coordination, financial records, accruals, reconciliations, compliance, and reporting for a senior living community. Provides financial guidance to residents, families, department leaders, and the Executive Director; monitors budget variances and operational trends; coordinates with centralized finance teams; supports forecasting, performance reviews, and strategic decision-making.

Supports daily HR operations and serves as the first point of contact for employees and applicants. Coordinates offers, screenings, background checks, references, onboarding paperwork, orientations, training, employee records, HRIS and timekeeping systems, I-9s, benefits records, certifications, and renewals. Assists with network access and employee communications while maintaining confidentiality and regulatory compliance.