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The Business Analyst analyzes and improves business processes, documents requirements and workflows, translates business needs into technical requirements, and supports solution delivery and user acceptance testing. The role collaborates with technical and non-technical stakeholders, identifies process gaps, recommends improvements, maintains project documentation, and manages multiple initiatives for the firm.

Executes end-to-end events, including venue selection, vendor coordination, contracts, registration, production, attendee communications, and post-event follow-up. Maintains event documentation, budgets, schedules, venue databases, promotional materials, and inventory. Partners with Business Development, Marketing & Communications, attorneys, and business services teams to deliver events and improve processes. Requires strong organization, communication, project management, discretion, and flexibility for irregular hours and domestic travel.

Supports alumni relations through event planning, personalized outreach, communications, CRM data management, engagement analysis, benchmarking, and strategic cross-functional projects. The role manages alumni newsletters and content, oversees webpage strategy, coordinates the Alumni Reflections series, recommends engagement opportunities, and uses data to improve outreach, events, segmentation, and communications effectiveness.

Coordinates paralegal staffing, utilization, recruiting, onboarding, training, mentoring, evaluations, time-entry compliance, and on-call coverage. Organizes orientation programs, meetings, conference rooms, audiovisual support, and trial logistics. Partners with IT, Payroll, Finance, HR, Operations, and office administrators to meet departmental needs. Requires strong organization, communication, problem-solving, technical, and time-management skills, with flexibility for overtime and regular office attendance.

Supports attorneys throughout litigation, including pleadings, discovery, document review, e-filing, legal research, transcript summaries, privilege logs, and trial preparation. Manages case databases, productions, exhibits, and witness materials; coordinates service, clients, vendors, hearings, and trial logistics. May supervise junior paralegals and must handle multiple deadlines, pressure, and significant overtime. Requires regular in-office presence at least three days per week.

Supports conflicts searches and clearances for new business intake, lateral hires, and business development. Researches potential conflicts, corporate ownership, entity relationships, KYC screening data, sanctions, adverse media, and financial information. Coordinates with attorneys and firm personnel to obtain clearances, waivers, and engagement letters; prepares reports, maintains client and matter data, supports ethical walls, and coordinates workflow processes in a global law firm.

Administer U.S. health and welfare benefits, including enrollments, life events, terminations, payroll reconciliation, employee inquiries, and open enrollment support. Assist with well-being programs, leave and ADA accommodation tracking, vendor coordination, invoices, data reporting, audits, and process improvements. Provide backup support for global benefits programs while maintaining accurate, confidential records and coordinating with HR, Payroll, and external vendors.

Reviews and resolves conflicts of interest involving lateral legal hires, new clients, and matters across global offices. The role prepares conflict waivers, reviews Outside Counsel Guidelines, supports ethical walls, coordinates clearances with firm leadership, and trains conflicts staff on professional conduct rules. It requires a JD, active state bar admission, substantial law-firm or financial-institution conflicts experience, strong knowledge of Model Rules of Professional Conduct, and excellent analytical, organizational, and communication skills.

Provides first-level technical support for computer, network, telephone, hardware, software, and mobile-device issues. Logs, categorizes, monitors, and escalates tickets while delivering phone and remote assistance. Maintains knowledge of supported technologies, contributes to the IT knowledge base, follows secure IT service processes, and supports projects. The role emphasizes white-glove customer service, troubleshooting, communication, incident management, request fulfillment, and SLA adherence in a legal-services environment.

Manage end-to-end client billing operations for a law firm, including engagement administration, client intake, monthly bill preparation and review, time-entry queries, expense documentation, collections, client and matter reviews, engagement letters, reporting, and records maintenance. The role requires frequent interaction with partners, clients, and accounts payable teams while ensuring accuracy, professionalism, compliance with client billing guidelines, and timely resolution of discrepancies and delinquent accounts.