Supports sales operations by processing sales orders, maintaining accurate CRM and customer records, managing documentation and reporting, tracking service requests, coordinating onboarding and order confirmations, resolving customer concerns, and collaborating with Sales, Support, and Operations teams.

Manage B2B customer relationships, drive retention and account growth, lead onboarding and go-live coordination, monitor adoption and success metrics, conduct business reviews, resolve customer issues, maintain CRM records, and lead sales efforts including cross-sell, upsell, and territory-based outreach.