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Provides administrative and marketing support to the Executive Director and Marketing Department in a senior living community. Responsibilities include scheduling, communications, creating flyers and presentations, coordinating resident and marketing events, managing social media content, maintaining collateral and files, supporting move-in documentation, and updating Salesforce records. The role also assists with lead management, community outreach, networking, resident engagement, and organizational initiatives.

Manages identity and access lifecycles, security technologies, vulnerability remediation, access reviews, security monitoring, risk assessments, incident investigations, audits, policies, business continuity, and cybersecurity education. Partners with infrastructure, application, and business teams to protect organizational, resident, and clinical information and strengthen security controls.

Supports the HR Director with full-cycle recruitment, candidate pipeline development, hiring manager partnership, onboarding, and new-hire follow-up. Assists with benefits administration, employee relations, compliance, training, HRIS administration, retention initiatives, employee events, and special projects. Represents the organization at recruiting events and develops strategies to attract and retain qualified employees.

Lead sales and marketing strategy for a senior living community, owning the full sales funnel from inquiries and tours through deposits and move-ins. Build referral relationships, manage events, respond quickly to leads, maintain occupancy targets, track performance in Salesforce, identify funnel gaps, and implement conversion improvements. The role requires a results-driven closer with strong emotional intelligence, hospitality focus, and demonstrated senior living sales or occupancy success.

Directs marketing and sales for independent living residences, including occupancy development, annual marketing planning, advertising, referrals, events, lead generation, budgeting, CRM management, prospect follow-up, reporting, and team performance. The role leads Residency Counselors and marketing staff, partners with executive leadership, and executes strategies to meet occupancy and sales goals. Evening, weekend, and holiday work may be required.

Provides community accounting support, primarily managing accounts payable, invoice routing, coding, approvals, payment processing, credit card reconciliation, and expense report review. The role also serves as backup support for the HR Manager and requires attention to detail, confidentiality, and strong customer service skills.

Provides front desk coverage in a senior living community by greeting residents and visitors, answering calls, maintaining visitor logs, issuing badges, performing administrative support, creating communications in Canva, and assisting with emergency procedures. The role is PRN and includes PTO, weekend, holiday, and other coverage as needed.

Leads human resources for a senior living community while overseeing payroll, accounts payable, accounts receivable, budgeting, and business office operations. Responsibilities include recruiting, onboarding, employee relations, engagement, compliance, HRIS records, benefits, leave administration, payroll reporting, financial documentation, and Concierge team leadership. Partners with community leaders on workforce planning, succession, staffing, performance management, and culture-building initiatives.

Analyzes and supports senior housing investment opportunities, including acquisitions, developments, dispositions, underwriting, valuation, due diligence, transaction closings, and portfolio management. Builds financial models, benchmarks transactions, prepares investment memorandums and executive presentations, manages transaction timelines and reporting, and coordinates with internal teams, brokers, lenders, attorneys, and other stakeholders.

Provides comprehensive HR support, including payroll processing, benefits administration, billing reconciliation, compliance documentation, HRIS and employee file maintenance, workforce reporting, and employee guidance. Partners with the HR Director and community leadership to support a positive workplace. Responsibilities include managing wage changes, garnishments, benefits enrollment and billing, timecard approvals, invoices, I-9 records, and workforce metrics.