Provides high-level administrative support to the CEO and Board of Directors. Manages complex calendars, travel logistics, correspondence, expenses, filing systems, meeting materials, board records, events, action items, and executive workflows. Serves as a professional first point of contact while handling sensitive organizational and health center information with discretion. Coordinates board meetings, retreats, presentations, virtual meeting technology, and cross-location administrative needs.

Administers biweekly payroll, employee records, time and leave policies, garnishments, reporting, HRIS controls, and system upgrades. Manages benefits enrollments, terminations, open enrollment, carrier feeds, invoices, audits, disability claims, qualifying life events, FMLA coordination, and COBRA. Serves as the ADP Workforce Now subject matter expert, partners with HR, Finance, brokers, vendors, and insurance carriers, and supports compliance reporting and benefits communications.

Leads the organization-wide HR strategy for a nine-site federally qualified health center. Oversees employee relations, investigations, accommodations, compliance, performance and compensation programs, workforce planning, onboarding, and HR operations. Builds and develops the HR team while coaching clinical and operational leaders to manage employee issues independently. Partners with executive leadership on workforce strategy, organizational effectiveness, risk management, and leadership development.