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Leads back-office administration across multiple regional offices, overseeing customer service, sales order entry, contracts, accounts payable and receivable, billing, invoicing, auditing, reporting, compliance, and internal controls. Supervises, mentors, and trains administrative teams while improving processes and aligning operations with regional goals. The role is full-time onsite in Charlotte, North Carolina, with 25%–40% travel to Mid-Atlantic satellite offices.

Coordinates nationwide client accounts by entering and updating data, correcting discrepancies, maintaining confidentiality, organizing reports, and supporting efficient data processes. The role serves as a liaison among clients, technicians, vendors, and subcontractors while handling communication, problem-solving, and basic account management. It requires strong judgment, multitasking, customer relations, and Microsoft Office proficiency.

Coordinates communication between clients, technicians, vendors, and subcontractors; performs data entry, verifies and corrects discrepancies, maintains confidentiality, supports reporting, and helps streamline data processes. The role also involves problem-solving, multitasking, customer relations, and basic account management in a fast-paced nationwide service team.

Leads and develops Account Coordinators and Project Administrators supporting national facilities accounts. Oversees performance, process improvements, operating budgets, customer communications, issue resolution, employee reviews, and corrective action plans. Builds relationships with national customers while coordinating internal departments to ensure work orders and service needs are fulfilled efficiently, consistently, and profitably.

Manages regional administrative operations, staff hiring and development, scheduling, customer service standards, reporting, commissions, audits, events, and process improvements across multiple offices. Resolves escalated operational and employee issues, supports budgeting and management decisions, oversees administrative compliance, and travels 10%–15% to Southeast regional offices.

Join DH Pace’s Denver talent community to be considered for current and future employment opportunities. The company offers comprehensive benefits, paid time off, retirement matching, insurance coverage, employee discounts, and performance reviews. Employment requires successful verification checks, including a background check, drug screen, and driving record review when applicable.

Provides office administration, customer service, billing, invoicing, payment processing, account maintenance, credit card reconciliation, contract coordination, service request entry, and front desk support. The role also handles customer communications and supports team-building and community outreach activities.

Provides customer support for residential and commercial door, docking, and security product services. Responsibilities include creating service and installation tickets, quoting prices, promoting products, resolving concerns, conducting follow-ups, coordinating with dispatch, maintaining ERP records, and meeting team KPIs. The role requires strong communication, organization, multitasking, problem-solving, and proficiency with Microsoft Office, CRM, and ERP systems.

Provides administrative and front-desk support, including invoicing, customer communication, service request entry, payment processing, account maintenance, credit card reconciliation, contract document coordination, and community outreach activities.

Manage Harlingen’s commercial installation and service operations, including personnel, scheduling, budgets, profitability, customer satisfaction, safety, and process improvement. The role sets objectives, monitors sales and gross profit performance, hires and develops employees, conducts meetings and reviews, coaches staff, ensures timely job completion, and communicates directly with customers to resolve issues and identify opportunities.