Supports federal cybersecurity compliance and system security activities, including RMF assessment and authorization, SSP development, vulnerability assessments, POA&M tracking, audit remediation, training compliance, security control implementation, and leadership reporting. The role collaborates with engineers, administrators, and stakeholders to maintain system authorization and alignment with RMF, NIST, and FISMA requirements.

Install, configure, maintain, secure, and support Windows servers and virtual environments. Troubleshoot system errors, manage user access and permissions, monitor performance, apply patches, perform backups, review logs, and collaborate on system upgrades while ensuring stability, availability, scalability, and security.

Provides Tier I desktop and remote technical support for federal users. Responsibilities include managing Active Directory accounts, troubleshooting Windows and Mac systems, deploying hardware and software, supporting conferencing and audiovisual equipment, managing ServiceNow tickets, configuring CAC and VPN access, maintaining inventories and knowledge articles, and assisting with onboarding, offboarding, events, and VIP support. Requires eight weeks of onsite training in Silver Spring, Maryland, followed by remote work.