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Supports enterprise applications and workflows by assisting users, resolving routine issues, maintaining system settings and documentation, supporting testing and implementations, preparing reports, and identifying process improvements. The role collaborates with internal teams, business partners, and vendors to improve efficiency, reliability, accuracy, and member service while maintaining compliance with financial services requirements.

Provides comprehensive member service at a credit union branch by processing transactions, opening accounts, funding loans, recommending financial products, identifying commercial lending opportunities, and managing digital inquiries. Builds member relationships through needs-based selling, referrals, community outreach, and proactive follow-up. Supports branch operations, including ATM and vault balancing, employee training, opening and closing procedures, compliance, and achievement of performance goals.

Provides branch-based financial services to credit union members, including transaction processing, account opening, loan intake and funding, product recommendations, digital banking support, commercial loan referrals, and relationship development. The role handles cash, supports branch operations, participates in community outreach, meets performance goals, ensures regulatory compliance, and assists with training and branch opening and closing procedures.

Provides branch-based financial service to credit union members by processing transactions, opening and funding accounts and loans, recommending products, identifying commercial lending opportunities, managing digital inquiries, and supporting sales and community outreach. The role also assists with branch operations, ATM and vault balancing, compliance, employee training, and meeting performance goals.

Serves credit union members by processing branch transactions, opening accounts, funding loans, recommending financial products, identifying lending opportunities, and providing personalized service. Supports commercial loan referrals, digital banking enrollment, community outreach, cash and vault operations, compliance requirements, and branch opening and closing. Meets sales and service goals while handling member inquiries across in-person and digital channels.

Provides branch-based financial services to credit union members, including transaction processing, account and loan intake, product education, needs-based selling, commercial loan referrals, digital enrollment support, cash handling, and regulatory compliance. Builds member relationships, identifies lending opportunities, supports community outreach, manages digital inquiries, assists with branch operations, and meets performance goals while maintaining service quality.

Provides branch-based financial services to credit union members, including transaction processing, account opening, loan intake and funding, product education, needs-based selling, and commercial loan referrals. Builds member relationships, supports digital banking enrollment, handles cash and branch operations, participates in community outreach, and meets performance goals while complying with banking regulations and credit union procedures.

Develops and manages a commercial loan portfolio, originates and underwrites commercial and commercial real estate loans, structures credit terms, approves or recommends loans, and maintains compliance and reporting. Builds and manages business relationships, grows referrals, supports retail banking business development, mentors credit staff, conducts borrower visits, and participates in lending and community events.

Manages delinquent loan accounts by contacting members, assessing hardship, negotiating payment arrangements, processing collection transactions, maintaining accurate records, and ensuring regulatory compliance. The Collector handles account research, bankruptcy referrals, write-off recommendations, correspondence, reconciliations, and escalations involving repossession, legal action, or outside agencies. The role also supports workflow improvements and member service while complying with credit union policies, federal and state regulations, and Bank Secrecy Act requirements.

Performs journal entries, account reconciliations, month-end close activities, fixed asset and prepaid accounting, daily cash monitoring, accounts payable review, budgeting support, variance analysis, audit support, and process improvements. Serves as a financial resource for branches and departments, investigates discrepancies, supports treasury and liquidity functions, and ensures compliance with credit union policies and regulations.