Processes ATM, remote, and Fed check deposits and returns; manages ACH, share draft, card dispute, wire, bill pay, and general ledger activities. Supports fraud identification, member service, regulatory compliance, audit documentation, payment product testing, and departmental records management. Reviews reports and accounts for accuracy, handles card maintenance and deceased member notifications, and provides operational support to branches and other departments.

Supports the credit union marketing team with social media content creation, scheduling, engagement monitoring, and campaign performance tracking. Collaborates on promotions, community events, photography, videography, website updates, email campaigns, and in-branch marketing. Conducts social media trend research and helps ensure content follows brand standards and NCUA compliance requirements.