Engage prospective and existing automotive customers through phone, email, and live chat. Answer questions, provide initial vehicle and service information, schedule appointments, follow up with leads and no-shows, and direct customers to dealership resources. Maintain daily CRM records while collaborating with sales, service, parts, and management teams. The role includes paid training and opportunities to learn about current vehicle technologies.

Assist vehicle buyers with questions about new-car technology and features. Respond to phone, internet, and live-chat inquiries, provide initial product information, schedule sales appointments, direct customers to dealership resources, and collaborate with sales teams and management. The role includes manufacturer training and requires strong customer service, communication, teamwork, and computer skills.