Manage and grow shipper accounts while developing new business through inside and outside sales. Responsibilities include account strategy, pricing and contract negotiations, customer retention, lane and service expansion, CRM management, prospecting, performance monitoring, and revenue and margin growth within the trucking brokerage and 3PL industry.

Own and grow a portfolio of shipper accounts while developing new business opportunities. Build trusted customer relationships, expand freight volume and services, negotiate pricing and capacity, drive profitable revenue growth, maintain CRM data, and resolve customer issues. The role requires strong freight-market knowledge, commercial judgment, customer service skills, and personal ownership.