Respond to automotive customer inquiries by phone, internet, text, and live chat; provide Chevrolet vehicle information, present initial financing options, schedule appointments, follow up with prospects, document interactions in the CRM, and support vehicle acquisition leads. The role emphasizes customer relationships, exceptional service, flexible scheduling, and successful completion of background and drug screening.

Provides administrative and clerical support for an automotive dealership, including processing title and license transactions, tracking title issues, reconciling records, maintaining customer files, handling liens, supporting accounting requirements, and ensuring office procedure compliance. The role also involves customer and vendor communication, reviewing records for accuracy, and managing multiple tasks in a fast-paced office environment.