Handles customer calls, internet inquiries, emails, and live chats; schedules sales appointments; provides initial product and financing information; follows up with leads and no-shows; maintains CRM records; and collaborates with dealership sales teams and management.

Sell new and used vehicles by understanding customer needs, demonstrating product features, negotiating payment terms, and completing purchases. Build long-term customer relationships through follow-up, referrals, and service-department coordination. Report objectives and activities to the Sales Manager while maintaining product expertise, strong communication, professional presentation, and flexible availability, including weekends.