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Directs sales for an assisted living and memory care community by generating and managing leads, qualifying prospects, conducting calls and community tours, guiding families through move-in decisions, and achieving occupancy targets. Partners with leadership on marketing strategy and coordinates prospect events to increase occupancy and strengthen community engagement.

Manages the assisted living community front desk by welcoming and assisting residents and guests, answering and directing calls, monitoring emergency alerts, processing mail, maintaining visitor and reservation logs, completing work orders, documenting incidents, and keeping the lobby organized. Provides professional customer service, supports emergency response, promotes safety, and collaborates with staff across departments.

Generate and manage leads, qualify prospective residents, conduct calls and community tours, guide families through move-in decisions, and achieve occupancy targets. Develop marketing strategies with executive leadership, execute prospect events, build trust with residents and families, and improve occupancy through organized follow-up and sales activities.

Provides front desk support for residents, guests, and visitors in a senior living community. Responsibilities include answering and directing calls, monitoring emergency alerts, managing mail and business center activities, maintaining visitor and reservation logs, completing maintenance work orders, documenting incidents, directing emergency personnel, and keeping the lobby organized. Requires strong customer service, interpersonal, typing, judgment, and Microsoft Office skills.