Welcomes dealership guests, determines their needs, directs them to the appropriate department, provides guided dealership tours, and represents the Lexus brand through exceptional customer service. The role requires professionalism, strong communication, quick learning, positive energy, sound judgment in difficult situations, motivation, and teamwork.

Represents the Lexus brand by generating and following up on customer leads, referrals, and community connections. Builds relationships with prospective and existing customers, explains Lexus value, meets with customers individually, and follows dealership sales processes to grow business and achieve performance goals.