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Guide new customers through onboarding, answer questions via email/chat, create and maintain knowledge base articles, liaise with internal teams to improve materials, identify common issues, and ensure a smooth customer experience.

Sell Spotter's TMS to enterprise logistics organizations by building relationships with C-level stakeholders, managing the full sales cycle, delivering tailored demos, closing high-value deals, and meeting revenue targets while collaborating with technical and customer success teams.

Lead technical accounting and controllership functions during audit and system migration. Oversee fixed assets, capitalization policies, complex US GAAP reviews, month-end close, reconciliations, audit preparation, controls design, process improvements, and fraud risk mitigation while partnering with leadership to ensure audit readiness and accurate financial reporting.