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Lead strategic account management for Tier 1/2 clients, drive adoption and revenue growth, advise on customer-obsession programs, manage lifecycle and health of named accounts, deliver ROI analysis and executive business reviews.

Lead the People function end-to-end: design HR strategy, recruit and onboard talent, maintain HR operations and compliance, drive performance and development programs, and foster employee engagement and culture while partnering with leadership to scale a fast-growing SaaS organization.

Partner with Account Executives to drive enterprise, long-cycle SaaS deals in France and EMEA. Create ROI-focused value propositions, lead executive demos, manage RFI/RFP responses, and build pre-sales frameworks. Coordinate with Product and Marketing and track CX market trends to improve positioning and sales effectiveness.

Unsolicited application portal inviting candidates to describe desired role, motivations for joining Goodays, alignment with company values, and what they would contribute to the team. Not a specific vacancy—used to capture talent and interest for future opportunities.