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SID Global Solutions

Incident Manager

2 Months AgoSaved
In-Office
Hyderabad, Telangana, IND
Senior level
Senior level
Artificial Intelligence • Cloud • Information Technology • Automation
Lead restoration of P1/P2 incidents and manage end-to-end release lifecycles for critical banking applications. Coordinate cross-functional incident response, chair CAB and readiness reviews, enforce SLAs, drive RCAs and preventative actions, assess deployment risks, and maintain audit-ready documentation to ensure regulatory compliance and zero disruption to banking operations.
Top Skills: Agile/ScrumAWSAzureCi/CdDevOpsGitlabItil 4Itil V3JenkinsJIRARemedyServicenow
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