Provides administrative support for an industrial emergency services training program. Processes customer training and technical assistance requests, coordinates student registration and course records, prepares documentation and invoices, maintains accurate records, responds to inquiries, and assists with office, fiscal, reporting, and program operations.

Designs and develops classroom and online curricula for emergency response, workforce, safety, law enforcement, cybersecurity, and homeland security training. Creates learning objectives, course materials, assessments, presentations, and instructional aids; reviews content for accuracy, clarity, accessibility, and standards compliance. Collaborates with subject matter experts and design teams, facilitates development meetings, manages project scope and timelines, and reports progress.