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Lead lifecycle email strategy to drive onboarding, activation, adoption, retention, expansion, and revenue. Build automated HubSpot workflows, run segmentation and A/B tests, create re‑engagement and ABM campaigns, measure attribution and reporting, and collaborate with Sales, Product, and Customer Success to improve trial conversion and enterprise onboarding.

Build and maintain cross-platform mobile apps (primarily Flutter) and full-stack services. Design and operate serverless backend infrastructure on GCP/Firebase, model Firestore databases, implement RESTful APIs and integrations, monitor and debug production systems, support deployments, and collaborate across product, design, QA, and engineering to deliver scalable, well-tested features.

Manual-focused QA Engineer responsible for test planning and execution across web and mobile, identifying risks, writing structured test cases, validating UX against designs, running and extending web automation (Playwright), and helping evolve automation strategy and CI/CD quality processes.

Support enterprise rollouts and customer adoption by coordinating tasks, tracking milestones, managing client communications, scheduling trainings and QBRs, maintaining HubSpot account activity, identifying adoption opportunities, and escalating issues to internal teams to ensure successful implementation and long-term account success.

Manage customer onboarding, training, and adoption; monitor customer health; identify and remediate at-risk accounts; recommend product optimizations; collaborate cross-functionally; develop case studies and pursue expansion opportunities.

Manage customer billing and accounts receivable, prepare and issue invoices, reconcile payments (Stripe, bank transfers), handle collections and disputes, support month‑end/year‑end close and general ledger maintenance, assist accounts payable, and prepare documentation for audits and financial reporting.

Sell CoVet AI copilot to veterinary practices through targeted cold calling, market analysis, initial client engagement, demo generation, cross-functional handoffs, and mentoring junior team members.

Lead planning, execution, and optimization of display, video, and paid media campaigns to drive acquisition and brand goals. Build testing frameworks, guide creative development, expand channel footprint, support multi-market execution, and improve reporting and scalable paid media operations.