Lead and scale the Professional Services organization while actively managing ERP implementations. Coach and develop PMs and consultants, establish delivery processes, guard scope/budget/timelines, improve forecasting and capacity planning, and partner with Sales and Finance to support rapid growth and consistent, high-quality customer delivery.

Lead ERP implementations for horticulture clients: gather requirements, configure Salesforce-based iQ Grower ERP, provide training and support, liaise with internal teams, and improve implementation processes.