Build, QA, monitor, and optimize behavior-driven lifecycle email journeys in Customer.io for multiple user types. Translate journey goals into working automations (segments, triggers, branches, delays, suppression, tags), collaborate with product and data teams for integrations, run experiments, document live journeys, and recommend improvements to reduce errors and improve engagement.

A general interest form collecting candidate information for future openings. Submissions are retained and reviewed when hiring starts; applicants contacted if a match is found.