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Sell FedEx digital products (visibility, sustainability, post-purchase) into large enterprise accounts. Manage 6-9 month sales cycles, develop territory/net-new business, partner with regional/global sellers, and close ACV deals typically $40k–$90k using consultative ROI-focused selling.

Drive net-new revenue by managing the full sales cycle for mid-market accounts: prospecting, qualifying, discovery, value-selling, forecasting, and closing. Maintain CRM hygiene, provide accurate forecasts, and collaborate with BDRs, Pre-Sales, Onboarding, and Customer Success to ensure successful customer outcomes and consistently hit quota targets.

Lead strategic customer success for mid-market and enterprise accounts: create CS playbooks, drive adoption, retention, and expansion, monitor NRR/NPS/churn, run QBRs, identify risks/opportunities, and execute campaigns to boost product usage and renewals.