Provides field desktop and technical support for the Wisconsin Court System. Responsibilities include installing, configuring, upgrading, troubleshooting, repairing, and maintaining computers, peripherals, software, networking infrastructure, and courtroom audio/visual equipment. The role supports users, responds to technical emergencies, implements cybersecurity policies, and performs field service across Wisconsin courthouses and offices. It is based in Madison, requires frequent statewide travel with overnight stays, and involves occasional lifting of objects up to 75 pounds.

Administer CrowdStrike, Tenable, and Zscaler; conduct security risk assessments; develop remediation strategies; monitor vulnerabilities, assets, agents, data inventories, and policy violations; support incident response; manage endpoint firewalls; research security technologies; coordinate implementations; produce metrics; and author security policies and procedures.