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Manages academic engagement programs for student members, including leadership development, recruitment, retention, workshops, competitions, awards, grants, volunteer coordination, and online communities. Serves as staff liaison to student association leaders and committees, manages budgets and program technology, analyzes member research, and supports networking and educational initiatives. Represents the organization at events, maintains member and volunteer relationships, and ensures program compliance and operational effectiveness. Occasional domestic travel and evening or weekend commitments are required.

Manages relationships with assigned professional association Sections across the Western U.S., British Columbia, Mexico, and Latin America. Supports member engagement, recruitment, retention, volunteer leadership, governance, events, executive engagement, and cross-functional initiatives. Tracks Section health and performance through metrics, feedback, and dashboards, recommending improvements and coordinating strategic support. The role also plans Section visits and conference experiences, manages vendors and timelines, and may supervise temporary staff, interns, contractors, or volunteers.

Manage a portfolio of ~350 accounts to drive non-dues revenue through upsells, customized sponsorship and exhibit packages, and strategic sales plans. Maintain pipelines and CRM records, meet activity and revenue targets, negotiate contracts, represent IFT at industry events, and collaborate cross-functionally to improve customer experience.

Manage sponsor and advertiser onboarding and campaign execution for tradeshow and advertising clients. Serve as primary customer liaison, collect creative assets, deliver performance reports, resolve issues, identify upsell opportunities, and collaborate cross-functionally to improve processes and customer experience.