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Directs PLNU’s community and strategic partnership initiatives, building relationships with businesses, nonprofits, healthcare, education, and other sectors. Oversees partnership agreements, sponsorships, advisory boards, alumni mentorship, donor engagement, and university-wide coordination. Leads selection and adoption of a CRM or partnership tracking system, develops reporting dashboards, and aligns external engagement with institutional priorities. The role also supports workforce pathways, internships, tuition benefits, and career opportunities for students.

Supports the university Records Office by assisting students, faculty, and staff with academic policies, degree requirements, transfer advising, and records processes. Evaluates and enters academic data accurately, maintains spreadsheets and systems, provides front-office customer service, communicates with campus departments, and assists with commencement ceremonies. Requires strong organization, confidentiality, communication, independent judgment, and attention to detail in a busy environment.

Lead and improve the university donor stewardship program, managing communications, recognition, giving societies, events, scholarship and endowment stewardship, data-driven evaluation, and collaboration across campus. Plan donor events, supervise student workers, and ensure timely donor recognition while supporting campaign and prospect management.

Provide administrative and operational support for the Fermanian School of Business: manage academic processes (scheduling, syllabi, curriculum), support assessment and accreditation (ACBSP, WASC), generate reports, coordinate scholarships, assist faculty development and grievance processes, maintain policy documentation, and support meetings and special projects to improve student and program outcomes.

Lead daily administrative and operational functions for the School of Business, supervising staff, managing budgets, coordinating assessment and accreditation, supporting faculty and academic operations, improving processes, and partnering with university departments to ensure efficient academic and student services.

Lead and expand PLNU's Career Ecosystem by building employer, alumni, and faculty partnerships; develop experiential learning and employer engagement strategies; manage career technologies and data systems; design advising, events, and assessment practices; mentor staff and support strategic and operational initiatives to improve student career readiness and outcomes.

Provide administrative and project support for university-wide strategy and planning, manage Strategic Leadership Council logistics and documentation, maintain multi-year planning calendars, track team commitments and goals, administer the Employee Housing program, and serve as primary administrative contact for the VP for Strategy, Planning, and CFO.