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Manages a portfolio of high-value prospects and donors, advancing relationships toward principal gift solicitations and commitments. Identifies and qualifies high-net-worth prospects, develops donor strategies, coordinates engagement and stewardship events, maintains donor records, and collaborates with senior leadership, volunteers, research teams, and events staff to support fundraising goals.

Creates and manages branded visual and written communications for Community Impact initiatives. Responsibilities include graphic design, copywriting, storytelling, campaign asset development, digital content, social media, web, email, presentations, photography, video, and multimedia production. The role manages creative projects from concept through delivery, maintains brand systems and asset libraries, collaborates with internal teams and external vendors, and translates complex programs and outcomes into accessible, audience-focused communications.

Design, configure, and maintain the organization's Salesforce CRM within a Scrum team. Build custom objects, flows, automations, and integrations; support data quality and ETL processes; create documentation and training; collaborate with Product Owners, stakeholders, vendors, and data teams to deliver functional increments and roadmap improvements.

Provide high-accuracy administrative support for the 2-1-1 Helpline: phone routing, data entry, scheduling, invoicing, calendar and deliverable tracking, meeting logistics, reports and materials, project coordination, and support for events and special projects while collaborating with internal and external stakeholders.