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Mid-market full-cycle Account Executive responsible for new logo acquisition and named account expansion. Manage pipeline, engage executives, forecast with MEDDPICC standards, negotiate pricing/terms, run territory ABM and field campaigns, and ensure renewals and multi-year expansions while hitting quota.

Design, build, and operate scalable ETL/ELT pipelines and lakehouse schemas for multi-tenant SaaS data. Implement CDC and near-real-time ingestion, ensure data quality, governance, and tenant isolation. Collaborate with Product, Engineering, and DevOps to deliver reliable, performant pipelines; mentor teammates and shape the data platform roadmap to power client-facing and analytics capabilities.

Execute and govern end-to-end renewals operations: create and maintain renewal opportunities, manage forecasting and pricing, coordinate workflows and readiness, process revenue outcomes in Salesforce and NetSuite, support renewal communications, maintain operational governance and reporting, and drive process standardization to ensure recurring revenue retention.

Manage end-to-end accounts receivable including billing, cash application, collections, and reconciliations. Handle complex AR issues, support audits, process multi-currency bank transactions and credit card payments, and collaborate with Sales and Customer Success. Provide French-language support for Canada and EMEA customers and generate regular reports to ensure timely cash posting and account health.

Manage end-to-end renewals operations: create and govern renewal opportunities, maintain Salesforce/NetSuite data integrity, support forecasting and pricing, prepare accounts for Renewal Managers, generate renewal communications, process subscription and billing changes, and maintain operational governance, reporting, and SLAs to drive scalable recurring revenue retention.

Lead and scale enterprise product strategy and team for Trackforce's platform: define vision and roadmap, deliver API-first modular capabilities, drive 6-week MVPs, partner with engineering and sales, engage F500 security leaders, and tie product investments to measurable revenue and expansion outcomes.

Serve as a trusted pre-sales advisor partnering with Account Executives to discover customer needs, design and demo tailored SaaS workforce management solutions, map workflows to platform configurations and integrations, support technical closes, RFPs, and security reviews, and feed customer insights into the product roadmap.

Responsible for meeting new-business quota and growing SMB account revenue across assigned North American territories. Manage full sales cycle, generate high-volume pipeline, apply MEDDPICC qualification, maintain Salesforce, pursue renewals and upsells, and build strong client relationships in both English and French.

Manage end-to-end renewals operations: create, maintain, audit and govern renewal opportunities in Salesforce, ensure data integrity and single active renewal per account. Support renewal forecasting, pricing, contract transitions and provisioning in NetSuite. Prepare accounts for Renewal Managers, route escalations, support communication templates, track KPIs, maintain SLA adherence, and identify automation opportunities to scale renewal workflows.

Quota-carrying SMB Account Executive responsible for new logo acquisition and expansion across assigned North American territories. Run full sales cycle from prospecting to close, manage a high-velocity pipeline using MEDDPICC, maintain Salesforce hygiene, expand accounts, and build strong customer relationships. Bilingual English/French required; Montreal-based or willing to work from Montreal.