Hands-on technical manager responsible for delivery, support, and improvement of enterprise business systems (ERP/NetSuite, CRM/Salesforce). Lead configuration, customization, integrations and APIs, troubleshoot production issues, oversee CI/CD and QA, collaborate with cross-functional teams, ensure security and governance, and manage and mentor a development/QA/BA team while driving proactive process and cultural change.

Freelance French translator and editor for Grade 11-12 Math and Science: translate, adapt, write, edit, storyboard, and create inclusive curriculum-aligned materials for Edwin. Lead editorial tasks, prioritize revisions using feedback/data, manage templates/guidelines, and collaborate with stakeholders to design engaging digital learning experiences for French Immersion and Core French students.

Design, secure, and operate cloud-native platform infrastructure and Kubernetes environments. Own CI/CD, observability (ELK), secrets management, secure development practices, database operations, incident response, and backend service development to ensure reliable, compliant production systems.