Top Tech Jobs & Startup Jobs

Provides Tier 2 technical support for hardware, software, operating systems, Microsoft 365, user accounts, network connectivity, and business applications. Diagnoses escalated issues, manages tickets and documentation, supports onsite and remote users, and escalates infrastructure or security problems. The role also maintains knowledge articles, guides Tier 1 technicians, identifies recurring issues, and assists with deployments, upgrades, IT projects, and technology rollouts in a manufacturing environment.

Own product strategy, portfolio management, lifecycle execution, pricing, profitability, and P&L performance for assigned product categories. Lead new product development from opportunity identification through commercialization, develop business cases and go-to-market plans, conduct market and competitive research, and partner cross-functionally with Engineering, Operations, Sales, Marketing, and Customer Experience to drive launches, adoption, growth, and continuous improvement.

Early-career opportunity for motivated talent to gain hands-on experience, contribute to meaningful life-safety projects, strengthen professional skills, and collaborate with experienced leaders. The role emphasizes curiosity, initiative, creativity, ownership, learning, experimentation, and teamwork while supporting Potter Global Technologies’ mission of creating safer environments worldwide.

Provide multi-channel technical support for fire alarm and sprinkler systems: diagnose and resolve hardware, software, and networking issues; guide customers through configuration, setup, testing, and maintenance; create and maintain support documentation; develop product expertise in an on-site lab; collaborate with team and handle evolving responsibilities to ensure customer satisfaction.

18-month rotational HR Development Program delivering hands-on experience across Talent Acquisition, HR business partnership, Total Rewards, employee experience, and People Analytics. Responsibilities include coordinating recruiting activities, candidate communications, onboarding, HR reporting, event coordination, workforce planning, and cross-functional HR projects while building HR knowledge and business acumen.

Manage customer accounts and collections, perform cash application across payment types, resolve disputes/short‑pays, prepare invoices/credits, maintain AR records in Epicor/Kinetic, support month‑end close and AR reporting, and collaborate cross-functionally to ensure timely billing and healthy cash flow.

Lead cross-functional product development, engineering, compliance, and launch projects for the Fire Suppression division from initiation through closeout. Define scope, schedule, budget, risks, and success criteria; maintain schedules, action and decision logs; coordinate engineering, quality, supply chain, operations, and commercial teams; manage stage-gate, certification testing, prototypes, and production readiness; communicate status, risks, and financials to stakeholders; drive corrective actions and continuous improvement.

Lead general ledger maintenance and month/quarter/year-end close; prepare and analyze financial statements and reconciliations; ensure GAAP compliance; support audits, tax inquiries, AP/AR operations, budgeting and forecasts; analyze manufacturing costs and margins; investigate discrepancies and drive finance process improvements.

Build, test, and maintain BI reports and dashboards (Tableau/SSRS/Power BI/etc.), validate data accuracy, perform ad-hoc analysis on large datasets, document reporting infrastructure, and collaborate with Operations, Supply Chain, IT, and other teams to drive data-informed decisions and continuous improvement.

Own territory sales for Valcom mass-notification solutions: develop territory strategy, build pipeline, acquire customers, grow distributor and integrator channels, influence specifications, support SLED procurement, collaborate cross-functionally, manage forecasting in Salesforce, and travel extensively to drive year-over-year revenue growth.