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Leads the Applications team responsible for processing registrations, licences, permits, certificates, and related regulatory applications. Oversees accuracy, timeliness, legislative compliance, customer enquiries, appointments, data maintenance, invoicing, and overdue follow-up. Coaches Applications Support Officers, builds stakeholder relationships, provides regulatory guidance, and identifies process improvements. The role requires people leadership, local government or regulatory administration experience, knowledge of relevant legislation and bylaws, strong organisation and communication skills, and a commitment to customer service.

Lead delivery of complex capital and building infrastructure projects through full lifecycle: planning, design, procurement, delivery, commissioning and handover. Manage consultants, contractors and suppliers, provide project controls, reporting and governance, manage commercial and delivery risks, and build strong stakeholder relationships to meet Council objectives, safety, budget and quality standards.

Administer employee transactions and records in SAP SuccessFactors, manage positions and vacancies, support benefits and remuneration processes, prepare documentation, respond to employee and manager enquiries, conduct data audits, provide payroll information, produce reports, and improve HRIS processes while delivering accurate, confidential, customer-focused service.

Conduct community engagement research and surveys, advise on research approaches and platforms, analyze quantitative and free-text responses, produce insights reports, maintain interactive demographic and survey dashboards, and share community wellbeing findings. The role partners with communication, engagement, and business teams to support strategic decision-making and manage multiple projects across Hamilton City Council.

Provide leadership and continuous improvement across Regulatory Services and City Safe & Resilience. Optimize administration performance, coordinate delivery of annual and long-term plans, prepare council papers and reports, drive business transformation, simplify systems and processes, and build stakeholder relationships across the council and community.

Coordinate and support delivery of a multi-project capital programme: organise meetings and documentation, manage reporting and governance, maintain schedules and finances, support risk/issue/change processes, apply project methodology, and facilitate stakeholder communication within the Portfolio Office.

Coordinate and support delivery of capital infrastructure programmes: meetings, documentation, reporting, scheduling, financial tracking, risk/change management, governance, stakeholder communication, continuous improvement and H&S compliance.

Hands-on Cybersecurity Engineer responsible for implementing and maintaining security controls, performing assessments and vulnerability analysis, responding to incidents, supporting the cyber roadmap, influencing strategy, and working cross-functionally with cloud, network, application platform and service teams to lift organisational security posture.