Lead and scale pilot programs, own customer operations (success, field ops, renewals), build repeatable GTM motions and processes, partner with product/engineering, develop documentation and metrics, and represent Axle to fleets, OEMs, and partners to drive commercial growth.

Design, train, and deploy AI features (speech-to-text, entity extraction, classification) for mobile and web products. Work with noisy, domain-specific data (shop-floor audio, repair notes, scanned documents), iterate models end-to-end from research to production, monitor performance (accuracy, latency, cost), and rapidly prototype new capabilities with product and engineering.