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Provide systems administration support including managing and monitoring servers, storage, network and mobile devices; Tier 1/2 troubleshooting; configure Linux/RHEL and Windows; perform patches, backups, account/security administration; support upgrades, testing, reporting, and user support.

Build, configure, and secure cloud-based CI/CD pipelines and Kubernetes (EKS) clusters. Administer DevSecOps tools (GitLab, Nexus, Jira), implement STIG hardening, automate operations via REST APIs, and develop monitoring and Grafana dashboards to strengthen cloud security and deployments.

Design, implement, and manage secure, scalable cloud services for mission systems. Build automated, repeatable deployments with IaC and monitoring, optimize performance/cost, integrate automation and AI/ML capabilities, and support operational reliability and security.

Serve as a ServiceNow-focused senior business analyst supporting a federal client: map and analyze as‑is processes, identify gaps and improvements, define requirements, support process modernization, document changes, and assist with training and stakeholder communications.

Design, build, and optimize full-stack software solutions for classified government programs. Implement APIs, microservices, front-end interfaces, and secure data pipelines; ensure performance, reliability, and compliance with cybersecurity and information assurance requirements while collaborating in Agile teams.

Plan and execute migrations from legacy SharePoint to SharePoint Online, troubleshoot migration issues, modernize customizations using Power Platform and SPFx, build Power Apps and Power Automate flows, develop PowerShell automation (PnP, Graph, CSOM), advise on content and governance, and provide post-migration support and documentation.

Manage and maintain the client9s self-hosted ServiceNow platform in an AWS government cloud environment. Perform OS and ServiceNow upgrades/patches, ensure platform stability for application servers, MID servers, load balancers, databases, and external integrations, and support ongoing platform operations for the Northern Virginia client.

Analyze organizations to design processes and systems: assess business models and technology integration, gather and synthesize information, capture requirements, evaluate current state, and define future-state business and technical solutions.

Maintain and operate DevOps and development environments using containerization and modern DevOps tools. Support production and pilot programs across secure low-side environments, on-premises infrastructure, and AWS. Implement and manage Kubernetes clusters, automation (Ansible), Linux systems, and cloud/hardware integration to ensure secure, reliable deployments for federal clients.

Manage and execute incident response processes: triage security alerts, investigate threats, perform digital forensics and malware analysis, contain and remediate incidents, maintain SIEM and IR tools, develop playbooks, conduct threat hunting and post-incident reviews, and support security awareness and training efforts.