Respond to online leads, qualify and contact potential customers, schedule appointments, present vehicles, maintain CRM records, meet monthly sales quotas, collaborate with sales managers on strategy, and provide professional customer service through phone, email, chat, and in-person interactions.

Partner with Service to engage customers for trade-ins or purchases: start conversations, identify opportunities, present offers, close deals, track interactions in CRM, and guide customers into new vehicles while delivering a world-class customer experience.