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Coordinate international ocean freight shipments from intake and booking through departure and transit monitoring. Manage shipment details, approvals, documentation, cutoffs, system updates, tracking, costing, and exception escalation. Communicate with carriers, customers, and internal teams to maintain schedules and accurate records. The role requires freight forwarding or logistics experience, ocean freight expertise, familiarity with shipment management systems, strong attention to detail, and reliable work-from-home connectivity.

Provides administrative and operational support for international freight forwarding. Responsibilities include monitoring inboxes, registering jobs, creating shipments and consoles in CargoWise, managing shipment documentation, following up on customs holds and releases, coordinating missing information, updating records, and ensuring accurate, timely processing of assigned jobs.

Maintain daily bookkeeping across AP, AR, payroll, inventory, and multi-channel eCommerce sales. Reconcile payment processors and accounts, manage inventory valuation and COGS, prepare monthly P&L reports, support month-end close, and provide financial analysis for budgeting and forecasting. The role also investigates discrepancies, identifies process improvements, and delivers financial insights to leadership in a remote environment.

Own end-to-end U.S. air import shipments from pre-alert to final delivery and billing. Proactively resolve exceptions (delays, documentation, customs holds), coordinate with carriers and partners, ensure AMS/ACAS compliance, validate documents and costs, maintain TMS records, and communicate solutions to clients.

Manage end-to-end ocean import shipments including pre-arrival coordination, customs clearance, Last Free Day monitoring, delivery and trucking arrangements, container return and detention billing, invoice reconciliation, file closure, and proactive customer communication to resolve exceptions and ensure timely delivery.

Prepare competitive air and sea freight quotations by sourcing carrier rates, computing end-to-end charges, and maintaining pricing. Support sales with commercial recommendations, coordinate with clients and vendors, manage contracts, and ensure accurate, timely quotes that protect margins.

Provide executive-level administrative support: manage multiple inboxes and calendars, handle registrations and renewals, perform research and troubleshooting with recommendations, run discrete projects, build SOPs, and occasionally handle personal admin. Role is admin-focused with growth into strategic support.

Manage day-to-day bookkeeping and banking in Xero, prepare draft monthly UK management accounts and variance analysis, handle UK VAT returns, and perform balance sheet, bank, and intercompany reconciliations for a UK client.

Join Expedock's talent pool by submitting your CV and answering brief questions about skills, experience, and work preferences. The company will contact matching candidates for future roles. Benefits include HMO, leave credits, remote work, and structured onboarding and training. Candidate data will be handled per privacy regulations.