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Manages small-to-medium healthcare software implementation projects from planning through customer go-live and transition to support. Responsibilities include defining scope and schedules, forecasting budgets, managing risks and issues, facilitating meetings, coordinating cross-functional teams, maintaining customer relationships, and ensuring contract deliverables are completed on time and within cost. The role requires frequent customer communication, financial reconciliation, and travel to support go-lives.

Conduct market research, financial modeling, and go-to-market analytics for product launches, pricing, capital deployment, and regional expansion. Build ROI, IRR, margin, and P&L models; source external market data; establish pilot KPIs and measurement plans; and track customer adoption, revenue, and commercial effectiveness. Collaborate with Marketing, Sales, Product, Business Development, and Strategic Partnerships teams while engaging customers and pilot sites to validate assumptions and refine strategies.

Build and maintain centralized business intelligence dashboards, KPI reporting, data models, pipelines, and governance processes. Integrate data from business systems into a reliable single source of truth, analyze trends and operational performance, standardize metrics, and provide actionable recommendations to department leaders and executives. The role requires cross-functional collaboration, strong SQL and BI platform skills, data quality oversight, and occasional travel for planning or review meetings.

Leads customer-facing go-to-market pilots and proof-of-concept deployments for healthcare products. Coordinates internal teams and clinical, IT, and administrative customer stakeholders; defines pilot workflows and success criteria; manages timelines and deliverables; gathers and synthesizes feedback; measures pilot impact with Business Intelligence partners; and provides evidence-based recommendations for market expansion and commercialization.

Develops new B2B healthcare sales relationships across the Eastern U.S., engaging hospital and healthcare stakeholders. Builds account relationships, navigates hospital decision-making, presents clinical and scientific product benefits, achieves sales targets, uses CRM data, and generates leads through trade shows and conferences. Requires frequent domestic and occasional international travel, strong communication and organizational skills, healthcare market knowledge, technology aptitude, and valid driving credentials.

Develop, modify, and maintain healthcare software across the full lifecycle. Debug production issues, perform code reviews, implement new features, and collaborate with QA, PMs, and product teams. Use TypeScript/Node.js, cloud and CI/CD tools, and write secure, performant code.