Manage regional customer relationships for PhotonAssay™ deployments, including onboarding, ongoing support, issue resolution, customer meetings, training, documentation, and feedback collection. Coordinate with internal teams to resolve inquiries, improve customer quality processes, and identify account growth opportunities. The role requires strong communication, stakeholder management, analytical problem-solving, technical documentation skills, and willingness to travel internationally.

Provides technical customer partnering and operational support for PhotonAssay deployments at mining sites. Responsibilities include client training, assay performance reviews, QAQC analysis, sample preparation guidance, technical sales support, stakeholder relationship management, cross-functional project leadership, and industry engagement. The role translates complex mining and analytical technologies into operational value, supports adoption, identifies process improvements, and contributes to publications and conference presentations.

Responsible for processing, reconciling, and reporting all intercompany transactions across a multi-entity global group. Prepare eliminations and intercompany journals, manage loan balances and FX revaluations, maintain agreements and ageing schedules, support consolidation and audits, and drive intercompany policy, process and ERP improvements (NetSuite). Liaise with regional finance teams to resolve variances and ensure compliance with IFRS/AASB and local statutory requirements.