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Eighteen-month graduate development program based in Port Klang to learn Alfred H Knights global operations in the TIC sector. Rotate through operational teams, support inspections, sampling and analysis workflows, engage internal and external stakeholders, undertake training, and potentially travel overseas. Prepares graduates for operational and management roles within the group.

Lead and coach a team of Implementation Analysts to plan and deliver global implementations of core systems (LIMS and job management tools). Own end-to-end project delivery, governance, capacity planning, risk management, stakeholder reporting, and global training and change-management programs across multi-site laboratory environments.

Manage and grow Chinese client relationships across Zambia and Southern Africa. Lead a customer-focused team, coordinate between Operations and Admin, ensure quality documentation and invoicing, propose commercial services, and report on performance and opportunities. Provide culturally sensitive daily client contact and both remote and on-site support.

Manage and grow key client accounts for global inspection and testing operations. Lead a customer-focused team, oversee end-to-end job management (quotations to final reporting), coordinate with overseas entities, ensure quality/compliance (ISO), resolve client issues, and support commercial activities including reporting and invoicing.