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Gather and document customer requirements, draft BRDs, provide application and functional support, communicate specifications to development, assist with UAT, and troubleshoot or escalate user inquiries via email, phone, or tracking tools.

Contribute across the full software development lifecycle: develop and support product features, resolve issues, participate in code reviews, collaborate with customer-facing teams, and implement DevOps practices including CI/CD, scripting, API development, and cloud-based solutions.

Full‑stack Software Engineer responsible for designing, building, testing, and debugging Node.js backends, React web front ends, and Flutter mobile clients. Collaborates cross‑functionally, mentors junior engineers, contributes to architecture and technical direction, integrates AI/LLM tooling, and supports deployment and quality assurance across the stack.