Top Tech Jobs & Startup Jobs

Collect, analyze, and interpret complex datasets to create and maintain customer-facing Tableau reports; collaborate with customer services and development teams to scope reports and data models; investigate data accuracy issues and communicate insights to stakeholders.

Manage a portfolio of EHS and sustainability customers to drive adoption, retention, and measurable value. Build stakeholder relationships, create success plans, identify renewals/expansions, coordinate cross-functional teams to resolve issues, and proactively monitor customer health and adoption to ensure long-term success.

Develop and support Benchmark Gensuite's EHS, Sustainability, and ESG software across the full SDLC. Troubleshoot, resolve errors, implement minor improvements, participate in code reviews, collaborate with customer-facing teams, meet timelines, and learn new technologies.

Maintain books of accounts, manage customer invoicing and AR (aging, reconciliations), apply GST/TDS, track POs/SOWs, coordinate billing with delivery/sales/finance, and prepare periodic financial and AR reports with documentation.

Drive expansion growth within an assigned customer portfolio by identifying, qualifying, and closing cross-sell and upsell opportunities. Collaborate with account managers, product specialists, and leadership in a team-selling model, deliver demos and ROI-driven proposals, manage pipeline and forecasting, and travel periodically for high-impact customer meetings.

Lead deal desk and commercial operations for B2B SaaS: review and approve complex deals, support renewals/expansions/amendments, advise Sales on pricing and risk, own proposals/cost estimates, manage quoting and contract accuracy, produce RFP/RFI responses, and drive process and tooling improvements.

Manage a portfolio of customers to drive satisfaction and growth, identify expansion opportunities, coordinate program activities, collaborate with delivery teams, support projects/renewals, learn Benchmark's SaaS offerings, and attend occasional on-site and quarterly meetings to ensure positive customer outcomes.

Creates sales enablement assets, executive decks, training materials, videos, interactive demos, and customer-facing proposals for an expansion sales team. Owns proposal development, content organization, asset workflows, brand consistency, and performance tracking. Partners with sales, product, deal desk, and leadership teams to translate complex product capabilities and customer outcomes into persuasive visual narratives. Requires strong commercial understanding, proposal writing, visual storytelling, and proficiency with presentation, design, video, demo, proposal, CRM, and collaboration tools.

Build, launch, monitor, and optimize HubSpot campaigns, workflows, nurture programs, segmentation, emails, forms, landing pages, and A/B tests. Maintain marketing data quality, integrations, permissions, tracking standards, and deliverability. Create dashboards and performance reports covering funnel, pipeline, attribution, and ROI. Support customer marketing and lifecycle programs while documenting processes, troubleshooting systems, and identifying automation and conversion optimization opportunities.

Gather and document customer requirements, draft BRDs, provide application and functional support, communicate specifications to development, assist with UAT, and troubleshoot or escalate user inquiries via email, phone, or tracking tools.