Provide Level 1 and Level 2 IT support for hardware, software, and Microsoft 365 services; administer user accounts and collaboration tools; support network, telephony (IP PBX/VoIP) and basic firewall tasks; maintain backups, asset inventory and documentation; coordinate vendors; follow security standards and contribute to process improvements.

Coordinate stakeholder engagement across hospitals, clinics, and partners; manage patient referrals, logistics, and data in the Patient Management System; generate monitoring and QA reports; maintain CRM data and dashboards; support medical education materials, pharmacovigilance reporting, and cross-functional program execution; supervise regional team and handle administrative and business development tasks.