Manages a dealership’s new-vehicle sales department, including hiring, training, scheduling, coaching, performance measurement, budgeting, forecasting, customer follow-up, sales meetings, inventory planning, merchandising, advertising, compliance, commission processing, and customer satisfaction. Supports salespeople in closing deals and achieving profitability, gross profit, F&I penetration, and retention goals.

Sell vehicles while maximizing profit and customer satisfaction. Prospect new customers, maintain product and competitor knowledge, use effective closing techniques, follow dealership processes, complete follow-up, and participate in training to improve sales skills and customer service.