Top Tech Jobs & Startup Jobs

Oversee demand-to-build planning and program lifecycle; coordinate cross-functional teams and external partners; ensure projects deliver on time, scope, and budget; track progress, reporting, and data quality; support budget planning, field operations, issue resolution, digital tools, and continuous improvement initiatives.

Provide legal support to the Head of Legal by drafting, reviewing and negotiating contracts, ensuring regulatory compliance, rendering legal opinions, monitoring legal developments, developing policies and trainings, collaborating with business stakeholders, and handling other assigned legal tasks.

Design, develop, test, integrate, and maintain software systems supporting interim brand management programs. Create system architecture, implement applications, ensure integrations, debug, deploy updates, and produce technical documentation.

Lead data-informed growth across acquisition, activation, engagement, retention, and monetization by identifying opportunities, designing customer journeys, running experiments, and launching scalable product and partnership initiatives.

Lead end-to-end quality assurance of customer interactions across channels, drive Perfect Order execution, build and maintain a CX Assurance framework, champion fraud prevention and compliance, apply AI-driven analytics and root cause analysis to improve CX, align cross-functional stakeholders, and implement customer recovery and continuous improvement protocols.

Harvest VOC insights from feedback, social sentiment, and research to identify CX improvements. Lead stakeholder engagement and prioritize initiatives, manage end-to-end VOC programs, and drive NPS improvement through execution and monitoring.

Lead post-activation lifecycle for multi-product customers to maximize retention, CLV, and loyalty. Design CLM, moments-based engagement, care and recovery journeys, and expansion initiatives. Partner with Care, CX, Loyalty, and Digital to operationalize tier benefits, use data to reduce churn and identify growth, and deliver dashboards and playbooks to improve tenure and advocacy.

Lead end-to-end Multi Product Ownership (MPO) portfolio: define bundle architecture, pricing, tiering, and profitability guardrails. Drive portfolio simplification, business cases, performance monitoring, and cross-functional alignment with Acquisition, Loyalty, Finance, and CX to maximize ARPA, margins, and adoption.

Drive execution and monitoring of strategic initiatives: set charters, timelines, backlogs, and KPIs; act as Scrum Master when needed; track deliverables, manage risks and roadblocks, report to senior leadership, and recommend process and capability improvements to increase cross-team alignment and performance.

Embed with business teams to discover and scope AI use cases, rapidly prototype LLM-powered solutions, validate via demos, translate requirements into workflows and integrations, support deployments, monitor performance, and document reusable AI components.