Provides end-to-end recruitment support for allied health, administrative, and support-services roles. Responsibilities include sourcing and screening candidates, posting jobs, coordinating interviews, preparing offers, facilitating pre-employment and onboarding processes, maintaining recruitment records, supporting healthcare licensing requirements, reporting recruitment metrics, and partnering with department leaders. The role also supports audits, recruitment campaigns, candidate communications, and hiring targets within American Hospital Dubai.

Leads training, onboarding, competency assessment, quality auditing, and continuous development for hospital front office and patient access teams. Standardizes outpatient workflows, registration, billing, insurance, customer service, and patient journey processes across hospital and clinic locations. Develops training materials, SOPs, competency checklists, and reports while partnering with clinical, finance, HR, and operations teams to support compliance, service quality, and new system or clinic readiness.