Own and grow strategic customer relationships across aerospace, medical device, and industrial accounts. Manage RFQ-to-production lifecycle, pricing, quoting, contract negotiation, KPIs, forecasts, and CRM records. Resolve delivery/quality/billing escalations, conduct business reviews, pursue account expansion, partner with Customer Service, and represent the company at customer visits and industry events. Travel up to 25% (domestic).

Program, set up, and optimize Wire and Sinker EDM operations; design electrodes, fixturing, and workholding; develop cut settings and flushing strategies; troubleshoot EDM issues; validate first-piece parts with precision inspection (CMM, optical comparator); document processes; collaborate with Engineering, CNC Programming, and Quality; and perform routine EDM machine maintenance.