Perform community outreach and donor recruitment for the cord blood bank. Train hospital staff, review donor paperwork, determine initial eligibility, ensure proper storage/shipping of collected units, maintain supplies, and build positive relationships with hospital partners and the public.

First-line IT support handling calls and email, troubleshooting hardware and software, documenting and resolving tickets or escalating, updating users, maintaining knowledge base, monitoring queues, and participating in training to support on-site users in Dunwoody and Marietta.

Provide administrative support to the District Director and Recruitment & Retention team: manage calendars, correspondence, produce and print promotional materials, maintain inventory, handle bulk mailings, organize confidential files, assist with on-site recruitment, and prepare reports and documents.