Coordinates employee training schedules, assignments, records, and progress. Collaborates with department leaders to identify training needs, supports employees and trainers, helps develop materials, facilitates sessions, and evaluates program effectiveness. Requires strong organization, communication, attention to detail, LMS proficiency, and a valid driver’s license for travel.

Provides administrative support to the District Director by managing calendars, correspondence, phone calls, travel schedules, confidential files, reports, and meeting materials. Produces promotional materials for blood drives, maintains departmental inventory, coordinates bulk mailings, writes thank-you letters, assists with on-site recruitment, and confirms blood drive and public relations requirements.

First-line IT support handling calls and email, troubleshooting hardware and software, documenting and resolving tickets or escalating, updating users, maintaining knowledge base, monitoring queues, and participating in training to support on-site users in Dunwoody and Marietta.