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Leads operational delivery across Europe and Africa, managing teams, client relationships, recruitment, service performance, KPIs, compliance, invoicing, profitability, tenders, mobilization, and commercial support. The role strengthens operational capability in Italy, coordinates regional resources, resolves client issues, and ensures consistent service standards across multiple countries. Frequent regional travel is required.

Provide administrative support to the regional management team, manage incoming enquiries and calls, update and maintain the client/inspector database, format CVs, book meetings, take minutes, support AP/AR enquiries, and help organise team events while ensuring data and scheduling accuracy.

Assists with sourcing, selecting, and coordinating quality inspectors and project support personnel. Provides administrative support by formatting CVs, maintaining records, preparing candidates for interviews, communicating assignment details, and tracking candidate performance updates. Works with clients, candidates, and internal team members to fulfill QA/QC staffing requests.

Manage procurement requests, sourcing, quotation analysis, supplier onboarding, agreements, purchase orders, performance monitoring, compliance, audits, and cost-saving initiatives. The role requires coordinating with internal stakeholders, suppliers, subcontractors, agencies, Legal, and management while maintaining accurate procurement records and improving processes. Experience in procurement, purchasing, supplier management, or contracts administration is required, along with strong commercial judgment, organization, communication, Excel skills, and attention to detail.

Coordinates end-to-end agency recruitment and staffing for external clients, including candidate sourcing, screening, client intake, interviews, offers, onboarding, and placement logistics. Maintains candidate and client records in CRM or ATS systems, manages multiple requisitions, communicates updates, develops recruitment materials, and supports client relationships, recruitment campaigns, meetings, and site visits.

Manage daily office operations, correspondence, records, calendars, meetings, reports, supplies, data entry, and database administration. Provide administrative support across departments, welcome clients and visitors, maintain confidentiality, and help improve office processes. The role requires fluent Arabic, strong English communication, proficiency in Microsoft Office, organization, accuracy, coordination, and willingness to learn in a fast-paced international environment.

Lead and execute commercial strategies across regions, manage bidding/tendering, contracts, supplier registration/AVL, insurance compliance, RFQs/RFPs, mentor commercial team, and support sales and cross-functional stakeholders.

Provide administrative and coordination support to the regional coordination team: data entry and database maintenance, candidate sourcing, invoice and timesheet processing, meeting scheduling, minute-taking, correspondence, and backup support during emergencies. Liaise with technical personnel for documents and assist Accounts with AP/AR queries.

Coordinate QA/QC staffing and candidate management for energy projects: source and prepare candidates, liaise with clients, manage placements, oversee performance, ensure SLAs/KPIs, mentor team members, audit compliance, and drive process improvements.

Plan, monitor, and control complex project schedules using Primavera P6 and MS Project. Apply PMI/AACE standards and EVM to track SPI/CPI, analyze critical path and TIAs, produce progress reports and S-curves, develop short- and medium-term lookaheads, and support forecasting and schedule risk mitigation to maintain data integrity across the project lifecycle.