Manage consumer lending and loan support teams to ensure underwriting consistency, strong member experience, operational efficiency, regulatory compliance, and portfolio risk management. Drive performance through data analysis, process improvements, coaching, cross-functional collaboration, and oversight of lending workflows and systems.

Coordinate community outreach, sponsorships, volunteer activities, and event logistics to strengthen brand presence and partnerships. Manage registrations, supplies, inventory, reporting, and documentation while supporting branch outreach and special projects.