Provides administrative support to the Operations Director while managing IT support, purchasing, vendor invoices, inventory, records, contracts, facility services, compliance, emergency preparedness, and business continuity activities. Troubleshoots computers, internet, phones, and tablets; coordinates maintenance and repairs; maintains fixed-asset records; supports purchasing procedures; and leads operational projects and deadlines.

Provides flexible administrative and operational support across multiple departments. Responsibilities include dispatch and transportation coordination, client assessments, telephone coverage, filing, record maintenance, data entry, document preparation, and general office support. The role requires organization, confidentiality, adaptability, strong communication, accurate information management, and the ability to prioritize changing assignments while working independently and collaboratively.