Provides customer service and sales support through phone and email, responds to inquiries, resolves issues, promotes products, and communicates customer feedback. The role also assists with administration, purchasing, inventory management, invoicing paperwork, deposits, payables, freight claims, and cash reconciliation. Requires product-learning initiative, strong communication skills, Microsoft Office proficiency, and potential for growth.

Manage B2B customer accounts: handle inquiries via email/phone/online, resolve issues, upsell complementary products, negotiate pricing/terms, conduct face-to-face meetings, and maintain product and system knowledge.